Please contact support team. Please provide debug info from textarea below: jzJvHGdxLFD33J8ZuDSYGRvLA3nYgaLoDczGFY6oNMGPgW3Hh7Sqb5uNui8fx7w799sUe8JoQ6FLCkvvWHheviMkutUk9mTmpS
You can also try to pass an automatic check but with no guarantee.